Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One, Nathan, Nick M
732 reviews
- Rated 1 out of 5by Firefox user 14480614, 8 years agoWhen it comes to Amazon this app does NOTHING... no prompts, no help, just nothing. No idea what is this actually even supposed to do. They tutorial just does some animation of .. I don't even know what. Removing...
Developer response
posted 8 years agoHey there! When setting up Eno with Amazon, you would need to start at your Payment Options page in your Amazon account. From there, add a new payment method, then when prompted for your credit card number, Eno should pop up automatically asking if you'd like to create a virtual number for Amazon. Give that number a nickname and a new number should be generated. From there, just select that number when you check out and you should be all set! We hope this info helps! - Rated 3 out of 5by Firefox user 14479404, 8 years agoI will say off the bat I haven't used it but am sharing why. It seems a great idea to generate virtual numbers to protect your own, but in the fine print it says that they haven't yet been able to limit use of a number to one merchant or transaction, and that each virtual number is live, meaning that a bad employee of a merchant I use could still use that number for a purchase. Ultimately, until a better version comes along, it seems to me that Eno makes it easier for Capital One to track reported fraud, but for the consumer it just multiplies the number of card numbers out there which all point back to my card and make me responsible for payment. Maybe a future version will sort this out! I will stay tuned.
Developer response
posted 8 years agoThank you for your review, and for sharing your concerns with virtual numbers. When using your Capital One card, even virtual numbers, you will never have to pay for unauthorized charges due to our $0 fraud liability with us. If you run into any issues with a virtual number being compromised, you can quickly shut it down and generate a new one. Thanks again for sharing your feedback! Developer response
posted 8 years agoHey there! If you're looking to add another Capital One credit card to use with Eno, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. You'll need to make sure the card has already been added to your online profile before you're able to begin using it. If thats not working, give us a call at 866-750-0873 and we can assist further there. Thank you!Developer response
posted 8 years agoWe appreciate your review, Michael. If you're referring to adding another Capital One credit card, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. If thats not working, give us a call at 866-750-0873 and we can assist further there.Developer response
posted 8 years agoWe're sorry to hear this is happening! If your version of Firefox is up to date, we recommend giving us a call at 866-750-0873. We're happy to troubleshoot the issue further there. Thank you for bringing this to our attention.- Rated 5 out of 5by Firefox user 14457114, 8 years agoWhat is there to complain about? It works fantastically.
Developer response
posted 8 years agoGreat to hear Eno is working fantastically for you! :) Thanks for your feedback! - Rated 4 out of 5by Takes Twohands, 8 years agoI hold two Capital One credit cards, and Eno does not allow me to change the default card. In the settings where this is supposed to be done, the card I want to designate as the default is grayed out, and a lock symbol appears to the right. I haven't locked the card myself, and I continue to use it for other purchases. Frustrating. What gives?
Developer response
posted 8 years agoThanks for taking time to leave us your review. In some instances, credit card options can get grayed out if the card is either locked or ineligible for Eno at the moment. We can certainly understand your frustration, but we're continuously working on expanding Eno's capabilities and if any changes or updates are made, we'll try to let everyone know. - Rated 5 out of 5by Firefox user 14448739, 8 years agoI have been using Eno for several months and feel secure using it since it gives me a unique credit card number for each website I make a payment and fills in the credit card number, exp and CVV. The only improvement I would like to see is to format the password in such a manner that it is recognizable by LastPass so that LastPass can fill it in instead of me manually entering it, or maybe it is an issue for LastPass to deal with?
Developer response
posted 8 years agoThat's great feedback, and we appreciate you taking time to provide it. We'll be sure to pass along your suggestion. We're glad to hear you're feeling secure when using Eno! - Rated 3 out of 5by Firefox user 14448104, 8 years ago
- Rated 5 out of 5by Firefox user 14422821, 8 years ago
- Rated 5 out of 5by Firefox user 14433928, 8 years agoI have had nothing but success with this. It picks up the fact that I want to use the credit card, suggests, allows, takes over, and seamlessly completes. Every time I have used it. And remembers the false numbers for future specific site usage. Good job.
Developer response
posted 8 years agoConvenience and simplicity is what Eno is built on. Thanks for your review! - Rated 1 out of 5by me, 8 years agoSimply horrible. engineers should go back to work at McDonald's. I am sure they are used to asking, if you would like fries with that.
- Rated 1 out of 5by Firefox user 14408836, 8 years ago
- Rated 5 out of 5by Firefox user 14425905, 8 years agoLove this extension! A few hicups every now and then, and a lot of features I would love to see added. But it's a great start.
Developer response
posted 8 years agoIf you run into any issues, let us know at 866-750-0873. If you have any feedback or suggestions, feel free to let us know here or in the extension using the bullhorn icon. Thanks! - Rated 5 out of 5by Firefox user 14421386, 8 years agoThe add-on makes online shopping feel safer by generating virtual numbers and not putting the physical card at risk, works great for me in Chrome and Firefox.
- Rated 1 out of 5by Firefox user 14411828, 8 years agoFor whatever reason the browser add on doesnt recognzie my mobile # on file with Capital One even though it is accurate. Awaiting CapOne to remedy. Until then it is useless.
Developer response
posted 8 years agoThat's definitely not the experience we wanted you to have. If this keeps happening, we recommend calling us at 866-750-0873. We're happy to help troubleshoot this issue with you. - Rated 1 out of 5by Firefox user 14406243, 8 years agoAfter I login to Capital One, it kept sending verification code and never left me create a virtual CC number.
Developer response
posted 8 years agoWe appreciate you letting us know this is happening. If this is something you're still experiencing, please give us a call at 866-750-0873 so we can troubleshoot the issue further. - Rated 5 out of 5by Firefox user 14378887, 8 years ago
- Rated 5 out of 5by Firefox user 14354417, 8 years ago
- Rated 1 out of 5by Firefox user 13584481, 8 years agoI am using the latest version of Firefox. I am located in the US. I block 3rd party cookies. When I try to sign-in, it always says, "Something went wrong" and doesn't work.
Developer response
posted 8 years agoWe know this is frustrating! You'll need to allow third party cookies or add an exception to use the extension in Firefox. - Rated 5 out of 5by Firefox user 14342794, 8 years agoHoly cow, this is amaze-balls! I can't believe I've ever shopped without Eno, it's just so convenient with the auto-filling in and stress-reducing with the virtual numbers. Don't want to give my number to the random website I found? Worried about Target or Amazon getting hacked? I don't have to think about any of that stuff anymore. Just give this a shot and you'll see what I mean!
Developer response
posted 8 years agoIts awesome to hear Eno is making things safer AND easier for you! We appreciate you taking time to let us know about your experience! :) Thanks! - Rated 5 out of 5by Firefox user 14340479, 8 years ago
- Rated 5 out of 5by Firefox user 13898056, 8 years agoWorks great for me. Helps to have the most up to date version of firefox.
- Rated 2 out of 5by jawz101, 8 years agoGet "something went wrong" error message if I set my Firefox preference to block 3rd party cookies. This is really frustrating & I don't know why this would happen when I can block 3rd party cookies in Chrome this extension works fine.
This will be a significant issue once Firefox blocks 3rd party cookies by default in v63.
Edit- ok, you need to test it for us and tell us the specific URL to allow. And I still don't see why an extension needs a cookie. Other Chrome-Firefox extensions witha similar login function don't require one. There are other ways to store persistent dataDeveloper response
posted 8 years agoOh no! We can totally understand why this would be frustrating. You'll need to allow third party cookies or add an exception to use the Eno extension in Firefox. - Rated 1 out of 5by Firefox user 14335858, 8 years agoI wish there was some way to remove this horrible ad-on!! It's always popping up at the worst times and I can't get rid of it!!!!!
Developer response
posted 8 years agoWe're sorry to hear you feel that way! If you're still looking at uninstalling Eno, try this:
1) Click on the icon with 3 lines (hamburger menu) in the top right corner of the browser
2) Click on Add-ons
3) Choose Extensions from the list on the left
4) Click on either Disable or Remove
From there, Eno should stop popping up. If you're still seeing an issue, please give us a call at 866-750-0873 and we can check into this for you there. We appreciate your feedback.