Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 18198194
Rated 1 out of 5
by Firefox user 18198194, 3 years agoThis app is just not secure. At best, all passwords are secured by a six digit PIN. Sure, you can set up a good passphrase for your protonmail account, but I've used it like twice. Once you log in, it doesn't log you out - even when you exit Firefox. It's open to whomever uses Firefox. The best you can do is require a PIN which must be used if PP has been idle for a certain time. Oh, and the app drops the PIN requirement occasionally and it must be reset leaving you completely exposed in the meantime. Seriously, only six digit protection for all our passwords. Might as well skip a password manager and just use 123456 everywhere.
Developer response
posted 3 years agoThank you for your feedback! The latest version of the extension asks for your PIN when restarting your browser. Please make sure that you are not using an outdated version. Moreover, in general, you should not log in on untrusted devices, so make sure to log out of Proton Pass after you no longer need it, if your threat model includes such cases.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.
3,482 reviews
- Rated 5 out of 5by chklauser@dg, 6 hours ago
- Rated 5 out of 5by gboy, 6 hours ago
- Rated 5 out of 5by Firefox user 12970493, 21 hours ago
- Rated 5 out of 5by Fedeporcus, a day ago
- Rated 5 out of 5by Igsal, 2 days ago
- Rated 5 out of 5by Firefox user 20084689, 2 days ago
- Rated 5 out of 5by Mindaugas, 3 days ago
- Rated 5 out of 5by Firefox user 13150915, 3 days ago
- Rated 5 out of 5by Firefox user 20144751, 3 days ago
- Rated 5 out of 5by Will, 4 days agoGood, but needs slightly better field recognition. Still have to manually copy and paste on some sites.
- Rated 4 out of 5by Firefox user 17887210, 4 days agoWorks great on most points!
But the current bug with PIN code not getting focus on opening is a problem and really needs to be fixed. I have to explicitly place the mouse in the field, which is super unproductive.
I'm experiencing the same issue in Firefox in both Linux and Windows, and I also noticed it in the Proton Pass desktop app at some moments.
Though it seems that when using the shortcut keys (Ctrl+Shift+Y and Ctrl+Shift+L) the issue doesn't seem to happen in the browser.Developer response
posted a day agoThank you for the review. We're aware of the behavior, and our team is working on improving it. Make sure to keep your browser and the Proton Pass extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly. - Rated 5 out of 5by Rai2k, 4 days ago
- Rated 1 out of 5by apk, 4 days agoMy passwords are now obscured by a giant advertisement every time I open the extension. As a paying customer, I am disgusted.
Developer response
posted 4 days agoSorry to hear that. You can dismiss the notification, after which it shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Firefox user 20142798, 4 days ago
- Rated 5 out of 5by leo46843, 4 days ago
- Rated 1 out of 5by Bmattos, 5 days agoSo you open web extension to search for a password and there's a banner over the content offering you some deal. Very disgusting.
Developer response
posted 4 days agoSorry to hear that. You can dismiss the notification, after which it shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Firefox user 20141708, 5 days ago
- Rated 1 out of 5by moldycarrot, 5 days agobloody ads for unlimited man. I'm already paying for a subscription, stop the ads
Developer response
posted 4 days agoSorry to hear that. You can dismiss the notifications, after which they shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Aaron, 5 days ago
- Rated 5 out of 5by Firefox user 18598990, 5 days ago
- Rated 5 out of 5by SHJordan, 5 days ago
- Rated 5 out of 5by Patrick da Silva, 6 days ago
- Rated 5 out of 5by Firefox user 14307001, 6 days ago