Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 14347746
Rated 1 out of 5
by Firefox user 14347746, 7 months agoPaid proton pass subscription constantly signs out on it's own even while I'm signed in to the same proton account for email in the adjacent tab, with or without paid proton VPN plus. Often will not fill log-ins on popular websites and at times clicking icon doesn't even show info for copy paste to sign in. Hasn't offered a way to use "email alias" for signing up on new web sites for months. All of this occurs with three different, up-to-date browsers with other extensions, ad-blocking and security disabled, on Two Very Different Windows Computers! I have uninstalled, cleared all browsing data, and reinstalled with no change. In short - a very frustrating, faulty password manager and a complete waste of money. Proton Developer - PLEASE don't bother with your standard "that doesn't sound right", "more information" and "Contact us" drivel. Fix it or don't; I'm moving back to a functional and reliable alternative provider.
Developer response
posted 7 months agoSorry to hear about your experience. We'd love to help and document your feedback so we can work on improving the autofill experience, but we would need you to flag the problematic services so we can report them to the development team. Please reach out to us at https://proton.me/support-contact and flag the services in question.
3,480 reviews
- Rated 5 out of 5by Firefox user 12970493, 5 minutes ago
- Rated 5 out of 5by Fedeporcus, 8 hours ago
- Rated 5 out of 5by Firefox user 20084689, a day ago
- Rated 5 out of 5by Mindaugas, 2 days ago
- Rated 5 out of 5by Firefox user 13150915, 2 days ago
- Rated 5 out of 5by Firefox user 20144751, 2 days ago
- Rated 5 out of 5by Will, 3 days agoGood, but needs slightly better field recognition. Still have to manually copy and paste on some sites.
- Rated 4 out of 5by Firefox user 17887210, 3 days agoWorks great on most points!
But the current bug with PIN code not getting focus on opening is a problem and really needs to be fixed. I have to explicitly place the mouse in the field, which is super unproductive.
I'm experiencing the same issue in Firefox in both Linux and Windows, and I also noticed it in the Proton Pass desktop app at some moments.
Though it seems that when using the shortcut keys (Ctrl+Shift+Y and Ctrl+Shift+L) the issue doesn't seem to happen in the browser.Developer response
posted 11 hours agoThank you for the review. We're aware of the behavior, and our team is working on improving it. Make sure to keep your browser and the Proton Pass extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly. - Rated 5 out of 5by Rai2k, 3 days ago
- Rated 1 out of 5by apk, 3 days agoMy passwords are now obscured by a giant advertisement every time I open the extension. As a paying customer, I am disgusted.
Developer response
posted 3 days agoSorry to hear that. You can dismiss the notification, after which it shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Firefox user 20142798, 3 days ago
- Rated 5 out of 5by leo46843, 3 days ago
- Rated 1 out of 5by Bmattos, 4 days agoSo you open web extension to search for a password and there's a banner over the content offering you some deal. Very disgusting.
Developer response
posted 3 days agoSorry to hear that. You can dismiss the notification, after which it shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Firefox user 20141708, 4 days ago
- Rated 1 out of 5by moldycarrot, 4 days agobloody ads for unlimited man. I'm already paying for a subscription, stop the ads
Developer response
posted 3 days agoSorry to hear that. You can dismiss the notifications, after which they shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Aaron, 4 days ago
- Rated 5 out of 5by Firefox user 18598990, 4 days ago
- Rated 5 out of 5by SHJordan, 4 days ago
- Rated 5 out of 5by Patrick da Silva, 5 days ago
- Rated 5 out of 5by Firefox user 14307001, 5 days ago
- Rated 4 out of 5by Firefox user 12748559, 5 days ago
- Rated 5 out of 5by Firefox user 20138126, 6 days ago