Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 16492086
Rated 3 out of 5
by Firefox user 16492086, 5 months agoFar from perfect. It is not very consistent, sometimes it fails to capture the username, sometimes the password in quite a few websites: about 1 in 10 websites has some kind of problem, my bank (piraeusbank.gr), my Camscanner login (v4.camscanner .com) and politico.eu login page, among others. In the case of politico.eu, the login would completely fail: I couldn't login at all unless I uninstalled the add-on. I have reported these pages, but nothing happened.
I installed Proton Pass because I wasn't happy with Firefox's default password manager either, but since it isn't perfect, I don't see what the advantage is over the (also not perfect) Firefox default password manager: all that changes is which websites don't work. I suspect my problems are Kubuntu Firefox-specific, but the result doesn't change. I'll return to Firefox default password manager for now
I installed Proton Pass because I wasn't happy with Firefox's default password manager either, but since it isn't perfect, I don't see what the advantage is over the (also not perfect) Firefox default password manager: all that changes is which websites don't work. I suspect my problems are Kubuntu Firefox-specific, but the result doesn't change. I'll return to Firefox default password manager for now
Developer response
posted 5 months agoSorry to hear that. Since you've already reached out to us regarding these issues, would you mind sharing your ticket number with us here? We'd be happy to check on your report and see how we may be able to help you further.
3,479 reviews
- Rated 5 out of 5by Fedeporcus, 2 hours ago
- Rated 5 out of 5by Igsal, 19 hours ago
- Rated 5 out of 5by Firefox user 20084689, a day ago
- Rated 5 out of 5by Mindaugas, 2 days ago
- Rated 5 out of 5by Firefox user 13150915, 2 days ago
- Rated 5 out of 5by Firefox user 20144751, 2 days ago
- Rated 5 out of 5by Will, 3 days agoGood, but needs slightly better field recognition. Still have to manually copy and paste on some sites.
- Rated 4 out of 5by Firefox user 17887210, 3 days agoWorks great on most points!
But the current bug with PIN code not getting focus on opening is a problem and really needs to be fixed. I have to explicitly place the mouse in the field, which is super unproductive.
I'm experiencing the same issue in Firefox in both Linux and Windows, and I also noticed it in the Proton Pass desktop app at some moments.
Though it seems that when using the shortcut keys (Ctrl+Shift+Y and Ctrl+Shift+L) the issue doesn't seem to happen in the browser.Developer response
posted 5 hours agoThank you for the review. We're aware of the behavior, and our team is working on improving it. Make sure to keep your browser and the Proton Pass extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly. - Rated 5 out of 5by Rai2k, 3 days ago
- Rated 1 out of 5by apk, 3 days agoMy passwords are now obscured by a giant advertisement every time I open the extension. As a paying customer, I am disgusted.
Developer response
posted 3 days agoSorry to hear that. You can dismiss the notification, after which it shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Firefox user 20142798, 3 days ago
- Rated 5 out of 5by leo46843, 3 days ago
- Rated 1 out of 5by Bmattos, 4 days agoSo you open web extension to search for a password and there's a banner over the content offering you some deal. Very disgusting.
Developer response
posted 3 days agoSorry to hear that. You can dismiss the notification, after which it shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Firefox user 20141708, 4 days ago
- Rated 1 out of 5by moldycarrot, 4 days agobloody ads for unlimited man. I'm already paying for a subscription, stop the ads
Developer response
posted 3 days agoSorry to hear that. You can dismiss the notifications, after which they shouldn't show up again. You can also disable such notifications by navigating to http://account.proton.me → Settings → Subscription → scroll down to "Application notifications" → disable "In-app notifications". - Rated 5 out of 5by Aaron, 4 days ago
- Rated 5 out of 5by Firefox user 18598990, 4 days ago
- Rated 5 out of 5by SHJordan, 4 days ago
- Rated 5 out of 5by Patrick da Silva, 5 days ago
- Rated 5 out of 5by Firefox user 14307001, 5 days ago
- Rated 4 out of 5by Firefox user 12748559, 5 days ago
- Rated 5 out of 5by Firefox user 20138126, 5 days ago
- Rated 5 out of 5by Manuel Fernandez, 5 days ago